Terms & Conditions

Apex Route Trading LLC provides professional IT consulting and software engineering services. Specific project deliverables, milestone timelines, technical parameters, and fees are defined exclusively in executed Statements of Work (SOW). Any modification to agreed scope requires a mutual written Change Order. Our services are limited to the scope defined in your project agreement. Additional work beyond the agreed scope requires a separate engagement and pricing.

Services are billed in accordance with the fixed package pricing or milestone payment schedule set forth in the applicable SOW. Invoices are payable upon receipt or within 30 days of receipt unless otherwise specified. Late payments may result in the immediate suspension of engineering services and milestone delivery dates. All prices are in USD.

Deliverables shall conform substantially to the technical specifications outlined in the SOW. We make reasonable efforts to meet agreed timelines but cannot guarantee speculative business results or outcomes. Client shall have five (5) business days following delivery to review and test deliverables. In the absence of written notice specifying non-conformities within this window, deliverables shall be deemed accepted.

Client agrees to provide timely access to software environments, accurate API credentials, operational data samples, and authorized personnel necessary for project completion. You must ensure data provided does not violate third-party rights and complies with all applicable laws. Delays in client-provided materials shall automatically extend project milestone schedules.

Upon receipt of full payment, Client shall own all custom integration scripts, workflow automation configurations, and proprietary code created specifically for Client under the SOW. Apex Route Trading retains ownership of its pre-existing proprietary tools, standard software libraries, and general engineering methodologies.

Both parties agree to hold all non-public proprietary information, technical data, trade secrets, and business records disclosed during the engagement in strict confidence, exercising at least the same degree of care used to protect their own confidential data. This obligation survives the termination of services for three years.

Company shall implement reasonable and appropriate technical and organizational measures to safeguard Client data against unauthorized processing, accidental loss, or destruction in accordance with applicable data protection laws. Client is responsible for ensuring data provided complies with applicable regulations.

Client acknowledges that integrations may utilize third-party artificial intelligence engines, cloud APIs, and commercial software. Client assumes responsibility for maintaining active third-party accounts, paying associated API usage fees, and adhering to third-party terms of service and privacy policies.

Engagements may be terminated by either party upon written notice. Payments for completed and accepted milestones are strictly non-refundable. See our Refund & Cancellation Policy for full details on cancellations and refund eligibility.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, consequential, special, or punitive damages. Company's aggregate liability under any claim arising out of these Terms shall not exceed the total fees paid by Client to Company under the specific SOW giving rise to liability.

These Terms shall be governed by the laws of the State of Florida, USA. Subject to applicable law, disputes shall be resolved in the competent state or federal courts located in Osceola County, Florida.

Legal notices should be addressed to: Apex Route Trading LLC, 5005 Center Ct, Saint Cloud, FL 34772, USA. Phone: +1 (562) 666-2135. Email: ApexRouteTrading@proton.me.